Not much new--it talks about the exorbitant rate ($50 for a ten-page paper), the bad writing, the lack of punctuality and accountability... all that stuff.
But this particular snippet made me sit up the way the good-posture divas are always yankering at me to:
…written in language so stilted and often ungrammatical (“Hamlet is obviously hurt by Ophelia’s lack of affection to his vows of love”) that it suggests the author may not be a native speaker of English, and even makes you suspect that some of these made-to-order term papers are written by the very same people who pick up the phone when you call to complain about your credit card bill.
Sweet! My homies! At the heart of every possible outsourcing opportunity concocted.